Interactions Report

What is an Interactions Report?

Watershed is powered by moments of activity called interactions. Sources ranging from mobile apps to learning management systems are connected to Watershed, and as learners perform actions in these programs, data about these actions is sent to Watershed in the form of interactions. The Interactions Report collects and lists each of these actions.interactionsreportexample.png

Who can use this feature?
 User Types
Any user with access to the report builder (Global AdminsArea Admins, and some Users) can edit an Interactions Report. All users can view an Interactions Report.
 Pricing 
Available on paid plans (AnalystCLO, and Enterprise).
 Expertise
Anybody (both beginners and experts) can use this feature.

Creating and Editing an Interactions Report

Use the report builder to create new Interaction reports and to configure existing Interaction reports.

Interaction Report Filters and Options

Beyond the typical report builder filters and options, the Interactions Report provides options that are unique to the Interactions Report.

Interactions Filter

Select Interactions from the report selection menu and then click Interactions in the filter menu:interactionsinreportbuilder.png

Date Format

The interactions filter allows you to control how the date is formatted in your Interactions Report. Select whether you want your Interactions Report to show data using Relative dates or Actual dates:dateformatinteractionsreportbuilder.png

Relative dates show the trailing timeframe of when an activity took place (i.e. 15 days ago):relativedates.png

Actual Dates show the actual date the activity took place (i.e. Dec 18, 2018):actualdatesinteractions.png

Using an Interactions Report

The Interactions Report simply lists interactions in chronological order. With an Interactions Report, you cannot customize the types of data shown (i.e., you can't add demographic or location data to an Interactions Report).

Was this article helpful?
0 out of 0 found this helpful

If you can't find what you need or you want to ask a real person a question, please contact customer support.